Privacy Policy — How un77 Protects Your Data

1. Introduction

This Privacy Policy applies to all players who register and use the un77 platform, accessible at un77.vu. It describes the types of personal information we collect, the purposes for which we use that information, and the measures we take to keep it secure.

un77 is committed to handling your personal data responsibly and transparently. This policy is intended to give you a clear understanding of your rights and our obligations, so you can use the platform with confidence.

This Privacy Policy should be read alongside our Terms and Conditions, which govern your use of the platform as a whole. The two documents together form the complete agreement between you and un77.

2. Information We Collect

When you register and use un77, we collect personal information in the following categories:

Transaction amounts in PHP, payment channel details, deposit and withdrawal history

Category	Examples	Purpose
Identity Data	Full name, date of birth, government ID details	Account registration and KYC verification
Contact Data	Mobile number, email address	Account communication, OTP delivery, support
Financial Data	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser, operating system	Platform security, fraud detection, session management
Usage Data	Pages visited, games played, betting history, session duration	Platform improvement, responsible gaming monitoring
Verification Data	Copies of government-issued ID, proof of address documents	KYC compliance and account verification

We collect this information directly from you when you register, make a deposit, contact support, or interact with the platform. Some technical data is collected automatically through cookies and server logs when you visit the site.

3. How We Use Your Information

un77 uses your personal data only for the purposes described in this policy. The main uses are:

• Account management: Creating and maintaining your player account, verifying your identity, and managing account security.
• Payments: Processing deposits and withdrawals in Philippine Peso (PHP) through supported local payment channels, and maintaining accurate transaction records.
• Platform operation: Enabling you to play slot games, fish games, live casino, sports betting, and other features available on un77.
• Customer support: Responding to your enquiries, resolving disputes, and managing account-related requests.
• Security and fraud prevention: Detecting and preventing unauthorised access, fraudulent activity, money laundering, and other prohibited conduct.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling and applying appropriate safeguards in line with our Responsible Gaming commitments.
• Legal and regulatory compliance: Meeting obligations under applicable laws and cooperating with lawful requests from regulatory or law enforcement authorities.
• Platform improvement: Analysing how players use un77 to improve functionality, content, and user experience.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required or permitted by applicable law.

4. Sharing Your Information

un77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your information with the following categories of recipients only where necessary:

• Payment processors and e-wallet providers: To process your PHP deposits and withdrawals through supported local channels. These providers receive only the information needed to complete the transaction.
• Identity verification providers: To assist with KYC and document verification where required.
• Technology and infrastructure providers: Third-party services that support the operation of the un77 platform, including hosting, security monitoring, and analytics tools. These providers are bound by confidentiality obligations and may only use your data on our instructions.
• Legal and regulatory authorities: Where required by applicable law, court order, or a lawful request from a regulatory body. un77 will disclose information to the minimum extent necessary in response to any such request.

Any third party that receives your personal data on our behalf is required to handle it securely and in accordance with this Privacy Policy.

5. Data Storage and Security

Your personal data is stored on secure servers. un77 applies industry-standard security measures to protect your information against unauthorised access, loss, or misuse, including:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the platform
• OTP-based two-step verification for account access and sensitive account changes
• Access controls limiting which staff members can view personal data, based on role and business need
• Regular security monitoring and vulnerability assessments of platform infrastructure

While we take reasonable precautions to secure your data, no internet-based platform can guarantee absolute security. You also play an important role in protecting your account — please keep your login credentials confidential and never share your password or OTP codes with anyone.

If you suspect your account has been accessed without your authorisation, contact un77 support immediately using the email address in the footer of this page.

6. How Long We Keep Your Data

un77 retains personal data for as long as your account is active and for a reasonable period after account closure, or as required by applicable laws and regulations. Financial transaction records and identity verification documents may be retained for longer periods where required to meet legal obligations.

When personal data is no longer needed, it is securely deleted or anonymised. If you close your account and would like to request deletion of your data, please contact support using the email in the footer. Note that some data may be retained where we have a legal obligation to do so even after an account closure request.

7. Your Data Rights

As a user of un77, you have rights regarding the personal data we hold about you. These include:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If your personal data is inaccurate or incomplete, you may ask us to correct it. You can update basic account details directly within your account settings.
• Right to deletion: You may request that we delete your personal data, subject to any legal obligations that require us to retain certain information.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a concern is being resolved.
• Right to object: You may object to the processing of your personal data where we rely on a legitimate interest as the legal basis for processing.

To exercise any of these rights, contact the un77 support team using the email address displayed in the footer of this page. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.

8. Cookies and Tracking Technologies

un77 uses cookies and similar tracking technologies to provide a functional and consistent experience on the platform. Cookies are small text files stored on your device when you visit a website. We use them for the following purposes:

• Essential cookies: Required for the platform to function, including keeping you logged in during a session and maintaining your account preferences.
• Analytics cookies: Help us understand how players navigate and use the platform so we can improve the experience over time. Data collected through analytics is aggregated and not used to identify individuals.
• Security cookies: Used to detect and prevent fraudulent activity and support OTP-based account verification.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of the platform, including staying logged in to your account.

9. Players Under 21

un77 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you believe a minor has registered an account on un77, please contact support using the email in the footer of this page so we can investigate and take appropriate action immediately.

10. Changes to This Privacy Policy

un77 may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date. Your continued use of the platform after any update is published constitutes your acceptance of the revised policy.

We recommend reviewing this page periodically to stay informed about how we handle your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way un77 handles your personal data, please contact our support team using the email address displayed in the footer of this page. We are committed to responding to all privacy-related enquiries promptly and transparently.

For questions about your account terms, visit our Terms and Conditions page. For responsible gaming resources and self-management tools, visit the Responsible Gaming page.